Shipping & Returns
We are extremely proud of everything we do at Swee2ooth and hope that conveys to you in all of our products and your individual experience! That said, we will happily refund or replace any product that you feel did not live up to your (and our) very high standards. All products sold by Swee2ooth, are covered under this Standard Return Policy. You may return the item(s) to us within sixty (60) days of your purchase for a refund for ANY REASONS. We will refund 100 percent of the purchase price of the product. Refunds apply to the original purchase price made via our website. Shipping and handling is NOT refundable. Customer is responsible for return shipping costs. For returns of purchases made at a retailer or online store/website please return product to that specific retailer.
For a refund or return of the product, simply follow these steps:
- Contact us at firstname.lastname@example.org
- Call us: Diabetes Health Sciences Inc 1-866-429-0719 to obtain a Return Authorization (RA#) No returns will be accepted without an RA#
- All requests for refunds or returns must be made via our website. You will receive a reply within 48 hours of initial contact.
- All requests must be made within fifteen (15) days of the date of the sale.
- All returns must be received in the original packages within sixty(60) days of the purchase date.
- All refunds and returns must be accompanied by proof of purchase / copy of original invoice.
- Refunds may be credited to the credit card used to complete the original transaction, or in the form of online store credit.