What does the Privacy Policy cover?

This Privacy Policy applies to the use of Swee2ooth’s website, social media platforms, and app (the “Services”). We value your privacy, and this Policy tells you what information we collect, how we use that information, and how the information is stored and protected. You are accepting the terms of this Privacy Policy by accessing our website, social media platforms, or app. If you do not consent to the terms of this Policy, please do not use our Services.

The information Swee2ooth collects

At Swee2ooth, we are committed to carefully protecting all personal information we acquire in connection with the Services we provide. We operate our Services in accordance with applicable data protection laws and regulations, and we are committed to updating our Policy when new privacy legislation is passed.

When you use our Services, we collect the following categories of information: account information, payment information, location information, and usage information. We collect this information when you visit our website, use our app, make purchases on our website, interact with us through social media websites and apps, and view or click on our ads or other online content.

1. Account Information

Users can interact with us and our community of followers on Facebook, Instagram, Snapchat, and Twitter. When you “like” our Facebook page, you automatically “follow” us and you will receive updates about our page on your News Feed. On Facebook, your name, profile picture, cover photo, gender, networks, username, and user ID are always publicly available. If you post to our Facebook page, visitors to our page can see your post, your name, and your profile picture, and any other information you have made public. We do not automatically collect any other information from your Facebook account, such as your list of friends, birthday, or location.

You can additionally choose to log in to our app with your Facebook page. If you do this, we may receive information from your Facebook account like your name, profile picture, age, language, email address, and friend list. You can stop sharing this information with us at any time through the privacy settings on your Facebook page.

Users can also sign up on our website to receive our newsletter after providing a name and email address.

2. Payment Information

If you make purchases through our website, you provide specific information for identification and verification such as your name, credit or debit card number, card expiration date, CCV code, shipping address, and billing address. We do not store customer information relating to these purchase, and we use a secure third party to process all transactions. Our provider complies with all Payment Card Industry (PCI) requirements.

3. Usage Information

When you utilize our Services, we receive usage data which includes, for example, what computers visit our website, the IP address, browser language, location, the URL that referred you to our website, mobile network information, the time of day, and cookie information.

Cookies are small pieces of data that our website and app store on your computer and can retrieve later. We use cookies to recognize you and track your use of our website for information and marketing purposes. We may also use tools to collect information of this kind including, but not limited to, Google Analytics or other similar services. Google’s Privacy Policy governs the information Google acquires. Users can always disable or manage the use of cookies on his or her computer. Please note, however, that certain features of our website may not be available when cookies are disabled.

Examples of information we collect from cookies are your general location, the device you are using to view the website including its operating system, your IP address and information such as domain name and internet provider, how long you stayed at our website and how often you come back, from which website you came, which ads or online content from us you view and click on, and your browsing activities over time. Cookies also help us understand your preferences and helps us provide an enhanced user experience.

How Swee2ooth uses personal information

We use the information we collect from you for multiple purposes. First, we aim to improve our Services so that we can continue to promote and enhance your user experience. Next, we use this data to provide a personalized experience for each user, for example, by showing content relevant to his or her interests. We may use your information to provide new product announcements, information regarding diabetes health topics, or to deliver other information we have curated specifically for you. Also, we may use your information to help us stay in touch. We use your information to send notifications and let you know when we have new products we think you might like. Furthermore, we employ user information to promote safety and to authenticate users to limit fraud in online purchasers, to respond to a legal request or claim, and to enforce our policies.

How Swee2ooth shares your information with third parties

We care about the privacy of our users. Swee2ooth will only share your personal information in the situations described below. We will never sell or rent your information to any third parties or disclose any information except as specifically stated in this Policy.

1. With user consent

Our Service incorporates public spaces such as our Facebook page, our Twitter account, Instagram feed, or Snapchat feed. Information you post to these platforms may be visible to outside third parties. Users can individually control the privacy settings of their accounts on these apps.

2. For necessary external processing

We may share your information with our service providers, affiliates, and partners who will process it for us in compliance with this Privacy Policy. We use these partners for customer service, payments and sales, marketing, data analytics, and information technology.

3. As required by law

We may share your personal information as required by law. Examples include sharing with credit bureaus who report or collect debts that you owe, with courts or governmental agencies to comply with legal requirements, with regulatory agencies and government agencies to detect and prevent fraud or criminal activity, or when disclosure is necessary to comply with a legal or regulatory requirement, judicial proceeding, court order, or legal process served on us.

4. For customer support or troubleshooting

If you contact Swee2ooth with a question, our support team may view your personal information as necessary to facilitate your customer service experience and to solve any problem you may have.

5. For marketing

We may share personal information with third parties who act on our behalf to process data for internal marketing purposes. For example, we may grant a third party access to customers’ email addresses to send out mailings on our behalf. If Swee2ooth transfers any personal information to a third party, we will take all appropriate measures to protect your privacy and any information we have shared.

6. For scientific research

We may use your information for scientific or research purposes after your information has been de-identified and anonymized. We care deeply about the type 2 diabetes community and we hope information from our site can further research to help those with type 2.

7. Transfer upon sale of the business

Swee2ooth reserves the right to disclose and transfer any personal user information to a successor in interest of Swee2ooth in connection with any merger, sale, restructuring, or consolidation of all of our assets and/or interests provided that such successor agrees to be bound by the terms and conditions of this Policy.

How Swee2ooth stores and safeguards information

It is very important to us that we keep your information safe. Your personal information will be stored on servers hosted in the United States. We have implemented a variety of security measures to protect your personal information consistent with applicable laws and accepted practices in the industry. We know that no method of transmission over the Internet is one hundred percent safe. Even though we use commercially acceptable means to protect your information, we cannot guarantee absolute security or confidentiality.

How our site handles Do Not Track signals

We do not honor Do Not Track signals at this time.

How users can access saved personal information

User information saved from usage activity on our website and user information we collect from newsletter sign-ups is controlled by us. User information saved during commercial transactions is stored with our third party service provider. Please contact us at hello@swee2ooth.com for more information regarding changing or removing any saved information held with us or with an affiliated third party. If you request that we delete any information, please note that it may take time to delete and we also may preserve any user information if legally required to do so.

Our policies for children

Our websites and apps are not intended for children under 13 years of age. As such, we do not knowingly collect information or knowingly solicit data online from children under 13. We do not knowingly market online to users under the age of 13. We also do not let third parties affiliated with us collect personal information from children under 13. Parents who believe their child has submitted personal information to us and would like it deleted may contact us here: hello@swee2ooth.com

Changes to this policy

We aim to update this Policy as frequently as necessary to ensure transparency for our users. Updates to this Policy will be placed on our website and we will email the new policy and effective date to all subscribers. There will be an opportunity to review a proposed policy before deciding if you would like to continue to use our Services. If we make changes to the Policy, we will update the “Effective Date” at the top of this page. You can review previous versions of the Policy in our archive [insert link to archive].

How to contact us

If you have any questions about this privacy policy or privacy practices at Swee2ooth in general, please contact us at hello@swee2ooth.com.

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